Refund policy
Last updated: October 16, 2026
This policy covers returns and refunds at Gearshift Garage. Subscriptions have their own rules in our Cancellation policy.
Live Stream Racing devices
- Live Stream Racing devices, including the GoPro MOD: 30-day money-back guarantee. Contact support@gearshiftgarage.us for details if you need a return.
- The 30 days start the day you receive your device.
- Email us before you send anything back. Items sent back without a return request are not accepted.
- If you return your GoPro MOD within 30 days, we also refund the Premium subscription bought in the same order.
Subscriptions
Refunds and cancellations for the Premium and Base subscriptions are covered in our Cancellation policy.
Merch
- Gearshift Garage merch (apparel and accessories) is printed to order for you, so merch sales are final: no returns, refunds or exchanges.
- The 30-day money-back guarantee does not cover merch. It covers the Live Stream Racing devices and subscriptions only.
- If your merch arrives damaged, misprinted or wrong, email support@gearshiftgarage.us with your order number and a photo, and we will make it right.
Refunds
- Once we receive and check your return, we email you to say whether the refund is approved.
- Approved refunds go back to your original payment method within 10 business days. Your bank may take a few more days to post it.
- Original shipping charges and return shipping costs are not refunded.
Return address
Send items only after we confirm your return:
Gearshift Garage
101 Columbia Mountain Drive, Building #3
Columbia Falls, Montana 59912
Contact us
Phone: 1-800-817-6141
Email: support@gearshiftgarage.us (info@gearshiftgarage.us reaches us too)